Customer Comments

HyperTune Service and DIY kit Commments

11-7-2007

Hi Richard,

I LOVE this DVD it was a lifesaver!
I took my time and followed the DVD verbatim to ensure everything was as perfect as possible. My mount is the lxd75 btw…not that it is any different other than the sealed bearings. Oh yeah, the RA is PERFECT with almost zero backlash!

Thanks,

Greg Q.

 

10-15-2007

Just a note to let you know that my hyper-tuned LXD75 performed BEYOND my wildest expectations during the Delmarva Stargazers No Frill Star Party this last week. If you remember I had expectations of performing three-five minute guided exposures. I was able to perform guided sub-pixel accurate sessions or over forty minutes. I didn't take any images that long, but I let the mount track and guide on a star in Orion for forty minutes and I never seen wander more than 1.8 pixels. The skies were good and the seeing was good and I had a good star. I did take guided images over six minutes with no problems!

So I definitely am convinced that your service was worth EVERY DAMN PENNEY!

Thank you very much.

Chuck Jagow
Rott'n Paws Observatory


3-10-2006

I wanted to write you to say the do it your self hypertune is a very
good product. The DVD is very well made and easy to follow. It turned my
"rough" mount into a smooth one. Before the hypertune the mount was
amost impossible to balance due to the sticky grease that comes with it
from the factory. Now when the DC and RA axis are loosened the mount
turns under its own weight and is very easy to balance. Go to's are dead
on and tracing is good. I recommend the do it yourself to anyone who has
even a little mechanical ability. Its money well spent. Thanks again,
Charlie
--
William C. Bourbeau


7-18-2005


Hello!
I just received my Supertune Kit and watched the video: it is very well made!
Thank you.

Ludovic

 

7-13-2005


Dear Richard I recived the hypertune a mounth ago and I have hypertune my lxd last week just befor friday night when I went to try it with some friends and all I can say is "WOW"! It work good, not that it wasn't good before but its really makes the difference between hypertune & not.
I mean its works perfect in goto and tracking now, thanks for your help.

Best regards
Lawrence

 

6-24-2005

Richard,

Your HyperTune Service has improved the my LXD750 mount 1000%!
I am very pleased with the mount after your hypertune.
Thanks very much your great service.

Regards,
Joel Cohen


4-20-2005
Michel Arsenault MVPC

Richard,
Scope and mount recieved in good order. (Minor puntures in boxes)
Must say, thats not the same scope that we bought, its so smooooth now, and no more backlash.
AR5 is nice and sharp, a real treat to use. million thanks.
Now, to try some Astrophotos.

 

I wanted to send you a note of thanks for reworking our LXD-55
mount. We finally got the chance to use it last night and it worked
GREAT! I did a very casual Train Drives and a fair Polar Alignment with
the bore scope. I used our Stellarvue SV102 APO to look at Saturn and
was very impressed with the mount. It tracked for a full hour with an
18mm UO orthoscopic and showed only minor drift in the field of view. I
shot one sequence with the Web Cam and will process them tomorrow. I am
so grateful for you rescuing our mount and with the quality of the work.
Thanks from a satisfied customer.
Jim and Charmaine Powell


 

Just a quick note to let you know that the kit arrived safe and sound yesterday afternoon. I have watched the DVD and I'm amazed that you did the whole Hypertune without any edits. This has shown me how much time it actually takes. Personally I think the DVD is a great idea. I'll be watching some of the sections a few more times before I start to perform the Hypertune so that I'm more familier with what to do.
Thank you Richard for the fabulous service.

Kindest Regards

Nidge.

 

 

I opted for the DIY DVD. I would *never* have attempted to tune up my own mount all on my own. But the instruction on the DVD made the whole process a breeze! I now have a mount that's noticeably smoother with minimal backlash.

And when I did run into a problem with my scope during the HyperTune, these guys were on it in a heartbeat. The video said to remove the polar alignment scope, and showed it simply screwing out of the mount. But try as I might, I could not wrestle my polar scope out of the mount. So I stopped what I was doing and e-mailed for help, thinking that I'd have to hang up the HyperTune for the weekend waiting for a reply. Rich's reply was in my in-box about 4 *minutes* later! He explained that Meade (god bless 'em) sometimes uses lock-tite on the polar scope threads, and he offered suggestions for removing the scope with minimal damage to the finish. I sent several more e-mails over the course of the weekend, and Rich patiently and promptly replied to each one. Now *that* is service!


 

If your LXD55 mount doesn't do what you think it should, don't wait, have it HyperTuned.
"Thanks Richard for a great job!"
Tom
Read complete review

 

 

I had both of my mounts Hyper-Tuned and the performance is outstanding. I am enjoying my trips out under the stars rather than looking forward to a tech session every nite.
Lou

 

 

I just wanted to post a quick message to say that I just received my mount back from having it "HyperTuned" by LXD55.com and all I can say is "Wow"!
Lyle

 

 

I have been playing around with the mount since Richard hypertune it. I am amazed at how smooth it is now. Thanks for providing a service that truly makes the equipment enjoyable!


 

I had no problem getting everything like the DVD showed. WOW, was the movement ever smooth now!
Thanks for the excellent DVD

 

 

Very informative, you nailed it! Thanks Richard

 

 

Not being very mechanical, I didn't want to try this - but you made yourself available every time I had a question. Thanks for a great product and support!

 

 

So this is how the mount is supposed to work!
What an improvement. Thank you!